30.08.2010
Cameron Hulett

As the ‘paid content’ war continues publishers are faced with yet another digital challenge: that of justifying the revenue that content is bringing into the business.

The concept is known as measuring the ‘return on content’ (ROC). It is also a fairly new territory for publishers to navigate; but it could also arguably be regarded as the dream asset to have as it helps them manage their balance sheets – much like Coca Cola’s secret recipe.

Linked to advertising sales, the theory is that publishers use technology to measure the performance of stories (traffic to and dwell time on) and advertising, and how much revenue they are generating. Having this information enables them to streamline their publishing operations from both a content and advertising delivery perspective to make sure they are delivering the best product to both parties.

For instance think of the power that a publisher can have at their fingertips if they are able to work out which piece of editorial (or journalist) is drawing readers to the site; and how long they are they reading a story for? Or, if the advertising sold against this article is generating click-throughs while it’s being read.

Having the ability to work out whether a piece of content is expensive to produce, and whether its producing the expected ‘return on content’ is powerful knowledge to have. Knowing the performance that content and advertising is delivering can truly help publishers grow their business.

Publisher Insights
24.08.2010
Mim Gamiet

In my article, "Learn to flex your Rich Media Muscle," I compared rich media ads to its standard media cousin, pontificating that you should not, "skimp on your data capture." Well, what other metrics should you then track in your next rich media execution?

Fortunately, the essential metrics are already tracked by your rich media platform. The mainstays, impressions and click-throughs are a given. For expanding ads, the expansion count, time and its subsequent expansion rate are reported on by default. For ads with video, starts, completes and video controls are tracked as a standard in most rich media platforms. With widget ads, stickiness, shares, post rate metrics would be considered too. Lastly, a facility to report on all your custom events would be available too.

Now a (somewhat new) metric that is gaining traction in relevance is the ‘Average Interaction Time’ or ‘Dwell Time’, with its associated ‘Interaction Rate’ or ‘Dwell Rate.’ Recent studies by Microsoft, ComScore and MediaMind, concluded that the Dwell metrics represent a robust method in measuring branding success.

From these studies, the Dwell Rate was determined to be an ideal metric to measure the effectiveness of rich media display advertising, and Dwell offering a time-based measurement to determine whether consumers are engaged with ads outside the panel based data. Importantly, a new metric called ‘Total Dwell’ was constructed, where it was defined as both a quantitative and quality measurement.

Its formula is defined as:
Total Dwell = Dwell Rate  x  Average Dwell Time

If your rich media platform does not report on Dwell, but does on Interaction time, you could use:
Total Dwell = Rich Media Interaction rate  x  Average Interaction Time

Or, alternatively using Google - DoubleClick speak:
Total Dwell = Rich Media Total Interaction Time / Rich Media Impressions

From this equation one can see that with the Total Dwell score you can potentially compare a large amount of impressions dwelled upon in a short time against a small number of impressions dwelled upon over a long time. The research also identifies that a high Dwell relates directly to searches, site traffic and brand engagement boosts. While ads with a high Dwell Rate tend and trend towards a higher Conversion Rate still.

What's more, is that the study identified three best practices to drive higher Dwell Rates for more effective campaigns:

1. Placing ads in environments where users spend a generous amount of time in.
2. Using video within ads.
3. Using more visible ad formats and engaging content.

At this point, you may be asking yourself, “do we really need another metric to consider?” Well, for the better part, Dwell is here to stay, and over time as our rich media platforms evolve, it will become a far more accurate and ubiquitous metric. And for the immediate part, Dwell offers you a metric that has the ability to transcend our digital confine, capable of comparing your ad’s engagement against its TV, radio and print media counterpart.  What could be more exciting than that?

For more information see Microsoft’s Dwell on Branding.

Future Trends
11.08.2010
Clive Page

A few years ago the advertising/agency world woke up to the fact that they could geographically target their online campaigns.  This meant that they could ensure their adverts were only displayed to local audiences able to access and buy their products.  Advertisers no longer needed to accept that around a quarter of all their impressions would be shown to effectively irrelevant targets.

It is amazing to me that it took the advertising world so long to realise that online media could be geotargeted too - especially when you consider that for many years various ad serving technologies have offered accurate geographic targeting and reporting as one of their core features.  How and when they came to this realisation is neither here nor there.  What is important is that today advertisers are explicitly requesting country targets as standard, so now publishers need to target advertising by the location of their audience.  However, this causes a problem for them when it comes to selling their international inventory.

I would estimate that the typical UK-based online publisher will have around 20-30% international traffic (some popular newspapers have shown over 60%).   Whilst it’s relatively easy to segment an international audience using your ad server, it’s a lot more difficult to actually monetise that inventory.  This means that some publishers have large swathes of their audience and impressions which generate little or no revenue, rendering them effectively obsolete.  So what can publishers do about this?

Typically, a publisher will use an in-country direct sales team to monetise their local inventory, supplementing this with an ad network or two for anything unsold or remnant.  For international inventory though, the difficulty comes from the breadth of the different countries and regions and the shear number of sales people/networks required to sell in each of these countries.  Having a local sales team on the ground in every region would be impractical and a complete waste of time.

What publishers need is a low-cost, easily accessible and automated tool, accessible by the majority of agencies, advertisers, and ad networks across the world.  Luckily for publishers this already exists in latest version of the DoubleClick Ad Exchange 2.0 (ADX2).  ADX2 has a wide reach enabling publishers to sell their inventory to the furthest flung regions in the world.  It also offers sufficient control so that they do not have to compromise their brand or the efforts of their direct sales teams on the ground.  

In terms of scale, ADX2 is accessed by the vast majority of International agency groups, who control the majority of the global digital display ad-spend.  These are the guys who have amassed vast networks of agencies and buying houses, as well as ad networks in many different countries, each with access to the inventory on the exchange and buying media.

While the participation of all of these agencies and ad networks is good, icing on the ADX2 cake is the inclusion of the Google Display Network (GDN) and AdWords, as between them they are the largest single buyer of media in the world.  Combine this with the participation of the agencies and you have a lot of buying power – exactly what a publisher needs if it is going to get reasonable CPMs from an ad exchange.

With the availability of technology platforms like ADX2, publishers no longer need to look at their international audience as a barren wasteland for paid-for advertising, nor do they need to hire someone on the ground to bash the phones to local advertisers.  By embracing the huge buying potential unleashed by platforms like ADX2, publishers can efficiently monetise their overseas audience whilst controlling who they are selling to and at what rate.

Publisher Insights
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"Having the ability to work out whether a piece of content is expensive to produce, and whether its producing the expected ‘return on content’ is powerful knowledge to have. Knowing the performance that content and advertising is delivering can truly help publishers grow their business."
Cameron Hulett, SVP - Publisher Solutions - Acceleration






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Great post Graham, thank you for the contribution. We often do not reflect enough on the socio-...

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