Wanted: Digital Gurus.
There are three simple reasons why Acceleration is an incredible place to work, we:
- offer career paths, not just jobs
- work with the world's leading experts within our field, and
- solve complex and cutting edge industry issues for some of the world's prevalent marketers and publishers.
Sound like a company you'd be interested in?
Current Opportunities
If you are interested in applying for any of these roles, please click the "View More Info" link to get more details about the role, and submit your application. Should there not be a vacancy here that meets your skills, you may submit your details here for future opportunities.
Email Marketing Technical Producer
This position is located in Cape Town, South Africa.
Job Description
- Work within the Email team on email campaigns where the campaign requires coding of dynamic content, coding the creative assets from flat file images to HTML and landing page set up- For instance, on receipt of customer-approved final creative assets and documentation, the project manager or campaign manager assigns the tasks and the Technical Producer would:
- Prepare Photoshop files as required, slicing/resizing images
- Manage customer assets
- Design a solution using the technical specification documentation supplied
- Build emails using hosted templates
- Create HTML emails using HTML and inline CSS
- Create HTML landing pages using HTML, CSS and SSJS
- Leverage the native tools and scripting language(s) to deliver highly dynamic and personalized content
- Author campaign-specific quality assurance test programs to validate functional and rendering performance
- Support an existing SMS product (built using SSJS and other native programme automation features) by dealing with queries and on-going maintenance of this custom tool. This person is also expected to add new features and enhancements to the tool, as and when required by the business
- Facilitate the process documentation and transition of the program to the Campaign Manager/Deployment Consultant for on-going or re-occurring campaigns
- Collaborate with other members of the team to provide best practice recommendations and training on HTML
- Instill confidence through maturity, expertise and impeccable communications (written and oral) internally and with partners
Key Responsibilities
- Work within the Email team on email campaigns where the campaign requires coding of dynamic content, coding the creative assets from flat file images to HTML and landing page set up- For instance, on receipt of customer-approved final creative assets and documentation, the project manager or campaign manager assigns the tasks and the Technical Producer would:
- Prepare Photoshop files as required, slicing/resizing images
- Manage customer assets
- Design a solution using the technical specification documentation supplied
- Build emails using hosted templates
- Create HTML emails using HTML and inline CSS
- Create HTML landing pages using HTML, CSS and SSJS
- Leverage the native tools and scripting language(s) to deliver highly dynamic and personalized content
- Author campaign-specific quality assurance test programs to validate functional and rendering performance
- Support an existing SMS product (built using SSJS and other native programme automation features) by dealing with queries and on-going maintenance of this custom tool. This person is also expected to add new features and enhancements to the tool, as and when required by the business
- Facilitate the process documentation and transition of the program to the Campaign Manager/Deployment Consultant for on-going or re-occurring campaigns
- Collaborate with other members of the team to provide best practice recommendations and training on HTML
- Instill confidence through maturity, expertise and impeccable communications (written and oral) internally and with partners
Skills/Requirements
- Experience hand-coding HTML and CSS- Server-side JavaScript and product support experience
- Software expertise: Adobe Creative Suite, Microsoft Office
- Ability to prioritize and manage multiple projects and customer schedules with minimal oversight
- Ability to work effectively in a fast paced, entrepreneurial environment
- Ability to lead and effectively manage technical discussions
- In-depth understanding of scripting languages or programming experience
- Impeccable eye for detail
- Strong organizational skills
- Diploma in web design a definite plus
- Email and mobile application experience a plus
- Experience with XML, XSLT and Xpath a plus
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Email Marketing Technical Services Team Lead
This position is located in Cape Town, South Africa.
Job Description
You will need to engage with Implementation Consultants, Technical Producers and Project Managers and work with clients on the following type of engagements:- Planning, co-ordinating and implementing of integration processes between various technology platforms
Solution Design and Architecture (Medium and High Complexity)
- Scripting and Query development (SQL)
- Data mapping and extract strategies
- Relational Data / Data Schema
- Web Services and API development
- Custom Reporting
- Custom application development projects
- HTML creation for webpages and emails
- Webpage builds using jQuery framework
- Leverage the native and other scripting languages to deliver highly dynamic and personalized content in both emails and landing pages (AMPScript and XSLT)
- Day to day management of the technical services team, including, but not limited to:
- Leave approvals (with the consultation and approval of the DMs)
- Escalations
- Time sheet approvals
- Recruitment
- Process and technical innovation
- Mentorship and training for the team
- Capacity Planning
- Running of Performance Reviews
- Leading and motivating the team
Key Responsibilities
You will need to engage with Implementation Consultants, Technical Producers and Project Managers and work with clients on the following type of engagements:- Planning, co-ordinating and implementing of integration processes between various technology platforms
Solution Design and Architecture (Medium and High Complexity)
- Scripting and Query development (SQL)
- Data mapping and extract strategies
- Relational Data / Data Schema
- Web Services and API development
- Custom Reporting
- Custom application development projects
- HTML creation for webpages and emails
- Webpage builds using jQuery framework
- Leverage the native and other scripting languages to deliver highly dynamic and personalized content in both emails and landing pages (AMPScript and XSLT)
- Day to day management of the technical services team, including, but not limited to:
- Leave approvals (with the consultation and approval of the DMs)
- Escalations
- Time sheet approvals
- Recruitment
- Process and technical innovation
- Mentorship and training for the team
- Capacity Planning
- Running of Performance Reviews
- Leading and motivating the team
Skills/Requirements
- Experience in leading a team (non-negotiable) and in driving that team’s innovation and implementation in a collaborative manner- Tertiary qualification
- 3-4 years experience in a similar technical and client facing role
- Proven 2+ years eMail Marketing and Online marketing experience beneficial
Development Skills:
- HTML/CSS (non-negotiable) (A knowledge of Email HTML is preferable)
- SQL / Relational DB (non-negotiable)
- JavaScript (non-negotiable)
- Other common web languages will be beneficial
Additional Technical Skills
- Solution Design
- Analysis of client data
- Data and Requirements Gathering & Scoping including technical documentation skills
- Project/Task Scoping
- Email deliverability
- Strong numeracy and administration skills
- Enthusiastic and confident individual with the ability to interact well with people of all levels personally and professionally
- Self-driven, hands on executor and results oriented individual
- Proven Customer-focused work ethic
- Client facing travel may be required
- Please only apply if you meet the non-negotiable criteria outlined above
- Employment Equity candidates are encouraged to apply
- Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based
- Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful Apply for this position »
Email Marketing Technical Architect
This position is located in Miami, United States.
Job Description
ResponsibilitiesAs TA you are an email resource with deep application and feature knowledge as well as specific technology domain expertise.
As a TA you will engage with Implementation Consultants, Technical Producers and Project Managers and work with clients on the following type of engagements:
- Solution Design and Architecture (Medium and High Complexity)
- Scripting and Query development
- Data mapping and extract strategies
- Relational Data / Data Schema
- Web Services and API development
- Reporting
- Custom application development projects
- HTML creation for webpages and emails
- Webpage builds using jQuery framework
- Leverage the native and other scripting languages to deliver highly dynamic and personalized content in both emails and landing pages (AMPScript and XSLT)
- Active mentoring and knowledge transfer within the broader Email Marketing Team
- Technical Lead on client engagements – from scoping the new engagement, to creating the solution and solution design documentation
Key Responsibilities
ResponsibilitiesAs TA you are an email resource with deep application and feature knowledge as well as specific technology domain expertise.
As a TA you will engage with Implementation Consultants, Technical Producers and Project Managers and work with clients on the following type of engagements:
- Solution Design and Architecture (Medium and High Complexity)
- Scripting and Query development
- Data mapping and extract strategies
- Relational Data / Data Schema
- Web Services and API development
- Reporting
- Custom application development projects
- HTML creation for webpages and emails
- Webpage builds using jQuery framework
- Leverage the native and other scripting languages to deliver highly dynamic and personalized content in both emails and landing pages (AMPScript and XSLT)
- Active mentoring and knowledge transfer within the broader Email Marketing Team
- Technical Lead on client engagements – from scoping the new engagement, to creating the solution and solution design documentation
Skills/Requirements
- Bachelor degree or equivalent (computer science, computer technology, information systems or similar degree preferred)- Ability to lead and effectively manage technical discussions
- 3+ years experience with programming languages (.NET, JAVA, PHP, JavaScript)
- API Programming experience
- Experience with SQL and relational databases (MSSQL, mySQL, etc.)
- 3+ years Web Development experience (HTML, PGP/GPG, CSS, XML, Web Services, etc.)
- HTML for email creation experience and email
- Experience with ExactTarget Systems and Adobe Product Suite will be a plus
- Adobe Dreamweaver and Photoshop experience
- Excellent English skills, both written and verbal
- Ability to work effectively in a fast paced, entrepreneurial environment
- Ability to handle multiple projects simultaneously
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Email Marketing Quality Assurer
This position is located in Miami, United States.
Job Description
- Quality Assurance of eMail Campaigns prior to deployment- Internal checking of eMail Campaigns prior to Client proofing
- Logging of errors in campaigns submitted for QA
- Review and update of the QA checklist
- Daily update of QA logs
- Submitting QA accuracy logs to relevant Service Managers
- Indicating key areas of weaknesses in the Campaign Management Process
Key Responsibilities
- Quality Assurance of eMail Campaigns prior to deployment- Internal checking of eMail Campaigns prior to Client proofing
- Logging of errors in campaigns submitted for QA
- Review and update of the QA checklist
- Daily update of QA logs
- Submitting QA accuracy logs to relevant Service Managers
- Indicating key areas of weaknesses in the Campaign Management Process
Skills/Requirements
- BSc Computer Science or BComm Information Services degree or equivalent preferred- Minimum of 2 yrs in a similar digital marketing role
- Proven 2+ years eMail Marketing Quality Assurance experience essential
- Proven literacy with
- HTML
- MS Excel
- MS Word
- MS Powerpoint
- MS Outlook
- Internet Explorer
- ExactTarget Platform experience is beneficial
- Knowledge of eMail platforms preferred
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Email Marketing Implementation Consultant
This position is located in Miami, United States.
Job Description
- Lead consultative engagements with marketing focused business teams to define and implement their technical and business related communication needs- Present solution focused summaries of the Messaging Platform architecture and integration capabilities
- Create documentation that accurately describes the requirements of the client as well as the technical solution
- Implement the solution with the possible involvement of other team members in a timely and consistent manner
- Estimate accurate timelines and tasks related to the project to ensure project management success
- Plan project tasks and prioritize accordingly
- Test and roll-out solutions to the client
- Manage multiple client engagements
- Identify project issues / risks and present alternatives to alleviate or resolve
- Promote customer advocacy and reference-ability
- Professional communication (very client facing role)
- Working closely with internal client team, project managers, account owners and consultants
Key Responsibilities
- Lead consultative engagements with marketing focused business teams to define and implement their technical and business related communication needs- Present solution focused summaries of the Messaging Platform architecture and integration capabilities
- Create documentation that accurately describes the requirements of the client as well as the technical solution
- Implement the solution with the possible involvement of other team members in a timely and consistent manner
- Estimate accurate timelines and tasks related to the project to ensure project management success
- Plan project tasks and prioritize accordingly
- Test and roll-out solutions to the client
- Manage multiple client engagements
- Identify project issues / risks and present alternatives to alleviate or resolve
- Promote customer advocacy and reference-ability
- Professional communication (very client facing role)
- Working closely with internal client team, project managers, account owners and consultants
Skills/Requirements
- BSc Computer Science or BComm Information Services degree or equivalent preferred- Minimum of 2 years in a similar digital marketing role
- Knowledge of ExactTarget Tools and Adobe Product Suite will be benefecial
- Proven 2+ years eMail Marketing experience essential
- Proven literacy with
- HTML/CSS as well as HTML from PSD/JPG
- SQL / Relational DB (SQL Server, SSIS, DTS, Oracle, MySQL)
- AJAX, JavaScript, jQuery, XML, XSLT and Xpath
- MS Project
- MS Office products
- Internet Explorer, Mozilla Firefox
- Litmus
- SenderScore Mail Monitor
- SharePoint
- UltraEdit / HomeSite / SharePoint Designer
- FTP Voyager
- Visio
- Knowledge of eMail platforms preferred
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Email Marketing Deployment Consultant
This position is located in Miami, United States.
Job Description
- Collaborate with eMail Marketing Services Manager and eMail Campaign Managers to manage, create and deploy campaigns on behalf of Acceleration and ExactTarget customers- Manage the customer's email campaign calendar to ensure that regularly-scheduled sends are completed in a timely fashion, and that unscheduled sends are executed in accordance with pre-agreed customer deadlines
- Build emails and SMS campaigns for the Customer in the ExactTarget Platform
- Perform campaign-specific testing to validate functional and rendering performance of the emails and SMS campaigns
- Manage customer revision and approval process through the deployment of proofs
- Manage subscriber data, import and segmentation using a combination of messaging tools and database queries.
- Monitor the campaign post-deployment to validate completion and communicate accordingly to the Customer
- Co-ordinate client reporting and post-deployment
Key Responsibilities
- Collaborate with eMail Marketing Services Manager and eMail Campaign Managers to manage, create and deploy campaigns on behalf of Acceleration and ExactTarget customers- Manage the customer's email campaign calendar to ensure that regularly-scheduled sends are completed in a timely fashion, and that unscheduled sends are executed in accordance with pre-agreed customer deadlines
- Build emails and SMS campaigns for the Customer in the ExactTarget Platform
- Perform campaign-specific testing to validate functional and rendering performance of the emails and SMS campaigns
- Manage customer revision and approval process through the deployment of proofs
- Manage subscriber data, import and segmentation using a combination of messaging tools and database queries.
- Monitor the campaign post-deployment to validate completion and communicate accordingly to the Customer
- Co-ordinate client reporting and post-deployment
Skills/Requirements
- BCom IS or BTech degree / Diploma in Information Technology or equivalent preferred- A minimum of 2 years eMail application experience
- Highly computer literate with
- MS Office
- HTML
- CSS
- Adobe Creative Suite
- Scripting languages
- ExactTarget Platform
- Email coding
- eMail Deployment experience
- 1-2 years in a client support, campaign management role
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Publisher Services Campaign Manager
This position is located in Miami, United States.
Job Description
- Ensuring that all managed services and technical services are delivered according to the publisher Delivery Management Framework, when required- Trafficking, campaign management and day-to-day Ad operations support for clients
- Provide technical account management and product support to assigned clients
- Identify, reproduce, and resolve technical issues
- Advising clients on how best to increase ad revenue, manage inventory and implement tagging and trafficking best practices
- Lead system migration, implementation, tag audits and any other technical services projects according to a defined delivery framework
- Facilitate information sharing about technology advancements to clients as it relates to their business goals
- Investigating current clients’ ad server network configuration and tagging and advising sales teams on up-sell/cross-sell opportunities as well as best practices to optimize their networks
- Provide technical pre-sales support to in-market sales teams globally, as needed
- Online training of clients for ad hoc product training requirements
- Create and deliver daily/ weekly/ monthly reports
- Document and track technical issues and processes internally and externally
- Keep abreast of all product developments and industry knowledge and trends
- Take ownership of professional skills and knowledge by proactively pursuing online and offline training and development
Key Responsibilities
- Ensuring that all managed services and technical services are delivered according to the publisher Delivery Management Framework, when required- Trafficking, campaign management and day-to-day Ad operations support for clients
- Provide technical account management and product support to assigned clients
- Identify, reproduce, and resolve technical issues
- Advising clients on how best to increase ad revenue, manage inventory and implement tagging and trafficking best practices
- Lead system migration, implementation, tag audits and any other technical services projects according to a defined delivery framework
- Facilitate information sharing about technology advancements to clients as it relates to their business goals
- Investigating current clients’ ad server network configuration and tagging and advising sales teams on up-sell/cross-sell opportunities as well as best practices to optimize their networks
- Provide technical pre-sales support to in-market sales teams globally, as needed
- Online training of clients for ad hoc product training requirements
- Create and deliver daily/ weekly/ monthly reports
- Document and track technical issues and processes internally and externally
- Keep abreast of all product developments and industry knowledge and trends
- Take ownership of professional skills and knowledge by proactively pursuing online and offline training and development
Skills/Requirements
- BSc Com Sci or BCom IS degree or equivalent- 2+ years proven experience in online publishing platforms or from online digital / Publishing / Client Service environment
- 2yrs+ Proven current working experience DoubleClick for Publishers Adserver
- Demonstrated advanced competencies in:
- Microsoft Office & Internet
- HTML; Perl; C/C++; CGI; JavaASP; VBScript; PHP; JavaScript & Flash
- Proven experience/exposure to online marketing an advantage
- Proven client service experience essential with project participation skills
- Ability to learn new skills and internal processes quickly
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Project Manager
This position is located in London, United Kingdom.
Job Description
Key objectives- Ensure projects are delivered on time and within budget
- Understand teams capacity to ensure resources are fully utilised
- Responsible for ensuring correct time allocation
Responsibilities
- Scope projects with clients and internal stakeholders
- Ensure the Statement of Work is completed and accurately reflects the business need
- Ensure all projects are entered into Projector and resources assigned
- Escalate any resourcing constraints to the relevant internal stakeholders
- Oversee the Delivery Management of multiple projects from initiation to completion
- Ensure that the Delivery Management Framework is adhered to
- Multi-task across a range of projects and teams
- Risk/issue identification and management
- Approval of all outgoing project work
- Driving of agreement on solutions and closure of all projects
- Communication with Project Stakeholders
- Escalation point for clients and internal stakeholders
- Identify opportunities for process and technical innovation
- Be the champion within the European office for Projector and the Delivery Management Frameworks
Key Responsibilities
Key objectives- Ensure projects are delivered on time and within budget
- Understand teams capacity to ensure resources are fully utilised
- Responsible for ensuring correct time allocation
Responsibilities
- Scope projects with clients and internal stakeholders
- Ensure the Statement of Work is completed and accurately reflects the business need
- Ensure all projects are entered into Projector and resources assigned
- Escalate any resourcing constraints to the relevant internal stakeholders
- Oversee the Delivery Management of multiple projects from initiation to completion
- Ensure that the Delivery Management Framework is adhered to
- Multi-task across a range of projects and teams
- Risk/issue identification and management
- Approval of all outgoing project work
- Driving of agreement on solutions and closure of all projects
- Communication with Project Stakeholders
- Escalation point for clients and internal stakeholders
- Identify opportunities for process and technical innovation
- Be the champion within the European office for Projector and the Delivery Management Frameworks
Skills/Requirements
- Four year university degree and/or project management diploma- At east 4 years’ experience in being responsible for project delivery within a professional services environment
- Proven knowledge of online marketing technologies essential (ExactTarget, Google DoubleClick suite, Adobe Analytics tools advantageous)
- Ability to work effectively in a fast paced, entrepreneurial environment
- Passionate about customer service
- Excellent, concise written and verbal communication skills
- Obsession with details and planning
- Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based
- Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful Apply for this position »
Finance / Payroll Adminstrator
This position is located in Cape Town, South Africa.
Job Description
Reporting to the Financial Controller, your duties will include:- Payroll ( excluding Directors remuneration)
- Full Payroll processing and administration for all offices
- Handle any queries from staff relating to their remuneration
- Support the Finance team during annual audit for all countries
- Employee and Employer tax payment
- Prepare all monthly tax payments for all offices
- Expense claims.
- Full Expense claim administration and processing for all offices, including queries
- Leave administration
- Daily processing and administration for all offices, including queries and monthly reporting
- UIF monthly submissions
- 401K administration (United States)
- Medical aid – All offices
- Commuter Checks (United States)
- Pension / Provident Fund ( SA and UK) administration
- New Staff on-boarding
- HR administration
- Maintaining staff files
- loading of new staff on HRM system
- Monitoring of leave balances on HRM system
- Process all staff cost journal entries for all countries (Navision)
- Staff Loan, and Study loan agreements administration
- Travel (local & international) administration
Key Responsibilities
Reporting to the Financial Controller, your duties will include:- Payroll ( excluding Directors remuneration)
- Full Payroll processing and administration for all offices
- Handle any queries from staff relating to their remuneration
- Support the Finance team during annual audit for all countries
- Employee and Employer tax payment
- Prepare all monthly tax payments for all offices
- Expense claims.
- Full Expense claim administration and processing for all offices, including queries
- Leave administration
- Daily processing and administration for all offices, including queries and monthly reporting
- UIF monthly submissions
- 401K administration (United States)
- Medical aid – All offices
- Commuter Checks (United States)
- Pension / Provident Fund ( SA and UK) administration
- New Staff on-boarding
- HR administration
- Maintaining staff files
- loading of new staff on HRM system
- Monitoring of leave balances on HRM system
- Process all staff cost journal entries for all countries (Navision)
- Staff Loan, and Study loan agreements administration
- Travel (local & international) administration
Skills/Requirements
- Completed/studying towards a Bachelor degree or equivalent (Finance/accounts, payroll or similar degree preferred)- Exposure to Pastel payroll or a competing payroll software package
- Exposure to Navision or competing accounting software package
- Ability to manage the entire payroll lifecycle
- Clear verbal and written communication skills, including a high level of business English grammar
- Ability to work effectively in a fast paced, entrepreneurial environment
- Ability to handle multiple projects simultaneously
- Proven ability to handle complex payroll staff issues
- Exposure to international payroll and benefits an added advantage
- Inclination towards financial management an added advantage
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Account Manager / Director
This position is located in Dubai, United Arab Emirates.
Job Description
Key Objectives- Ensure delivery of all services and solutions
- Ensuring that targets, forecasting and budgets are accurate and met
- Develop strong working relationships with the client base
- Deliver strong strategy and online insights to help promote Acceleration and client engagement, growth and opportunity
Responsibilities
- Key management of select client base in MENA
- Compose and execute online technology strategic plans and implementations across client base
- Interface with relevant internal and client stakeholders to accomplish business and implementation strategies
- Provide online, strategic and business insights to clients and the rest of the company
- Responsible to meet and exceed budget objectives as per revenue plans
- Responsible for establishing business opportunities within the existing account base
This is achieved by:
- Maintaining daily contact with clients to build relationships and communicate goals, measure progress, and maximise performance for Acceleration online practice areas
- Analysing of campaigns and projects to improve quality of service and assess customer needs, resulting in a 100% customer retention rate
- Facilitating knowledge sharing sessions within company
- Supplying clients with online marketing and technology insights, by keeping up to date with current international trends through various online resources, including but not limited too, RSS feeds, blogs, newsletters etc.
- Managing monthly budgets - responsible for reaching set targets
- Implementing and managing technical projects and strategies
Key Responsibilities
Key Objectives- Ensure delivery of all services and solutions
- Ensuring that targets, forecasting and budgets are accurate and met
- Develop strong working relationships with the client base
- Deliver strong strategy and online insights to help promote Acceleration and client engagement, growth and opportunity
Responsibilities
- Key management of select client base in MENA
- Compose and execute online technology strategic plans and implementations across client base
- Interface with relevant internal and client stakeholders to accomplish business and implementation strategies
- Provide online, strategic and business insights to clients and the rest of the company
- Responsible to meet and exceed budget objectives as per revenue plans
- Responsible for establishing business opportunities within the existing account base
This is achieved by:
- Maintaining daily contact with clients to build relationships and communicate goals, measure progress, and maximise performance for Acceleration online practice areas
- Analysing of campaigns and projects to improve quality of service and assess customer needs, resulting in a 100% customer retention rate
- Facilitating knowledge sharing sessions within company
- Supplying clients with online marketing and technology insights, by keeping up to date with current international trends through various online resources, including but not limited too, RSS feeds, blogs, newsletters etc.
- Managing monthly budgets - responsible for reaching set targets
- Implementing and managing technical projects and strategies
Skills/Requirements
- Tertiary education, preferably in marketing- Preferably 3 years or more account management work experience
- Skilled in resource allocation and capacity planning
- Strong business/commercial / marketing acumen
- Skilled in the formulation and execution of marketing plans
- Good understanding of technology and project implementation
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
SQL Database Administrator
This position is located in Cape Town, South Africa.
Job Description
Reporting to the Global IT Director, your duties will include:- Familiarize with existing systems and processes and suggest improvements
- Training of all new employees on Salesforce
- Day to day support on several client applications (websites, web services, windows services, console applications, Cloud Based systems).
- Support and document new solutions/applications for internal and client use, including:
- C#.NET with ASP.NET
- MVC exposure
- HTML & CSS
- Javascript & jQuery,
- Exposure to PHP
- Databases: MS SQL
- MySQL
- Recover applications from failures and provide feedback to internal staff accordingly
- Provide general IT support as required
Key Responsibilities
Reporting to the Global IT Director, your duties will include:- Familiarize with existing systems and processes and suggest improvements
- Training of all new employees on Salesforce
- Day to day support on several client applications (websites, web services, windows services, console applications, Cloud Based systems).
- Support and document new solutions/applications for internal and client use, including:
- C#.NET with ASP.NET
- MVC exposure
- HTML & CSS
- Javascript & jQuery,
- Exposure to PHP
- Databases: MS SQL
- MySQL
- Recover applications from failures and provide feedback to internal staff accordingly
- Provide general IT support as required
Skills/Requirements
- Tertiary qualification- 3 years’ experience in a similar role
- Employment Equity candidates are encouraged to apply
- Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based
- Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful Apply for this position »
Global IT Director
This position is located in , .
Job Description
- Spearhead global efforts to identify, launch and execute transformational and measureable business processes and systems that directly result in improved return-on-investment, improved profitability and capacity per employee- Optimisation of systems and software
- Source solutions
- Vendor selection
- Drive the requirements gathering
- Provide overall management, definition and leadership to the Information Technology Department against the business strategy and deliverables
- Develop and establish appropriate operating policies and approaches for ICT systems - this includes acquisition of software/hardware, selection and management of IT providers, managing IT outsourced services and establishing strategic service provider partnerships
- Managing global Information Technology budget against cost parameters and financial targets
- Evaluate overall operations of computing and information technology functions and recommend enhancements to support our growth
- Overall risk management
- Ensure the smooth running of all IT systems thereby facilitating Acceleration’s strategic goals - this includes ensuring that system up-time is within agreed SLA commitments to both clients and channel partners
- Design, implement and maintain the business local area networks and end-user IT Systems
- Maintenance of Key IT systems in line with Role Responsibility
- Strong Monitoring of IT systems in line with Company Policies and SLAs.
- Implement IT security procedures along with Disaster and Backup recovery systems
- Ensure Acceleration IT policies are aligned with WPP standards
Key Responsibilities
- Spearhead global efforts to identify, launch and execute transformational and measureable business processes and systems that directly result in improved return-on-investment, improved profitability and capacity per employee- Optimisation of systems and software
- Source solutions
- Vendor selection
- Drive the requirements gathering
- Provide overall management, definition and leadership to the Information Technology Department against the business strategy and deliverables
- Develop and establish appropriate operating policies and approaches for ICT systems - this includes acquisition of software/hardware, selection and management of IT providers, managing IT outsourced services and establishing strategic service provider partnerships
- Managing global Information Technology budget against cost parameters and financial targets
- Evaluate overall operations of computing and information technology functions and recommend enhancements to support our growth
- Overall risk management
- Ensure the smooth running of all IT systems thereby facilitating Acceleration’s strategic goals - this includes ensuring that system up-time is within agreed SLA commitments to both clients and channel partners
- Design, implement and maintain the business local area networks and end-user IT Systems
- Maintenance of Key IT systems in line with Role Responsibility
- Strong Monitoring of IT systems in line with Company Policies and SLAs.
- Implement IT security procedures along with Disaster and Backup recovery systems
- Ensure Acceleration IT policies are aligned with WPP standards
Skills/Requirements
- Combination of a Degree in Information Technology or Computer Science and at least 4 years of experience in a senior-level management role- Experience of working within a corporate environment
- Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations
- Proven experience and successful track record in business process management
- Work requires willingness to work a flexible schedule
- At least 3 years Microsoft Windows Server administration experience
- Expert level skills on supporting Windows Operating systems
- At least 2 years Exchange Server experience
- TCP/IP and general networking knowledge
- Strong efficiency and business process improvement mindset
- Robust understanding of IT Application and Infrastructure architecture
- Self-motivated leader
- Excellent communication skills Apply for this position »
Business Development - Media & Entertainment
This position is located in New York, United States.
Job Description
- Working within our Media & Entertainment business unit:- Responsible for an annual revenue target of new client business
- Lead all business development activities
- Provide accurate forecasting
- Continually improve the quality of revenue and sales process
- Work with Account Managers to develop a pipeline of business beyond the initial engagement
Key Responsibilities
- Working within our Media & Entertainment business unit:- Responsible for an annual revenue target of new client business
- Lead all business development activities
- Provide accurate forecasting
- Continually improve the quality of revenue and sales process
- Work with Account Managers to develop a pipeline of business beyond the initial engagement
Skills/Requirements
- 3 to 5 years of proven direct, outbound sales experience as an individual contributor, ideally selling consulting services- Solid knowledge of the Media & Entertainment sector
- Comfortable selling to mid and upper level management (CMO and CTO) at leading Media and Entertainment brands
- Three to five years of digital marketing software or service experience - analytics, ad serving, e-mail
- Undergraduate degree
- Excellent written and verbal communication skills
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Technical Consultant - Web Analytics
This position is located in Cape Town, South Africa.
Job Description
- Gather client business objectives using specific methodologies and tools- Client implementation and technical training
- Perform technical pre-assessment with client’s IT personnel and assist in development of the risk assessment
- Write logic necessary within client software to generate required values for implementation of Adobe Digital Marketing Suite of products
- Coach client technical teams throughout the implementation process
- Ensure that clients complete their implementations on schedule
- Document issues and best practices relating to specific platforms or configurations
- Communicate constantly with customers throughout the contract lifecycle, escalating important issues where needed
- Debug implementation problems, JavaScript errors, and product functionality
- Maintain customer contact and daily status updates for all outstanding issues regarding implementation
- Manage customer relationship to ensure that expectations are realistic and that the client is happy
- Fully understand and document customer requests, and assign appropriate resources to resolve any issues
- Coordinate with other department so ensure client needs are met to their satisfaction
Key Responsibilities
- Gather client business objectives using specific methodologies and tools- Client implementation and technical training
- Perform technical pre-assessment with client’s IT personnel and assist in development of the risk assessment
- Write logic necessary within client software to generate required values for implementation of Adobe Digital Marketing Suite of products
- Coach client technical teams throughout the implementation process
- Ensure that clients complete their implementations on schedule
- Document issues and best practices relating to specific platforms or configurations
- Communicate constantly with customers throughout the contract lifecycle, escalating important issues where needed
- Debug implementation problems, JavaScript errors, and product functionality
- Maintain customer contact and daily status updates for all outstanding issues regarding implementation
- Manage customer relationship to ensure that expectations are realistic and that the client is happy
- Fully understand and document customer requests, and assign appropriate resources to resolve any issues
- Coordinate with other department so ensure client needs are met to their satisfaction
Skills/Requirements
- Demonstrated programming skills (with samples) in languages such as Java, ASP, PHP, VBScript, HTML and other web development languages- Bachelor’s degree or Tertiary qualification in related field
- Strong JavaScript skills
- Strong technical writing skills
- Exceptional organizational, presentation, and communication skills – both verbal and written.
- Demonstrated ability to deal with change and be a team player.
- Must be self-managed, responsive, and dedicated to customer support.
Special consideration given for
- Degree in information systems or related field
- Strong Web development experience
- Adobe SiteCatalyst and Google Analytics implementation experience
- Demonstrated exceptional customer skills from previous employment
- ERP or other software implementation experience
- Project management experience
- Consulting experience
Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful. Apply for this position »
Nuestros clientes
- Celebrity Cruises
- Safeway
- ESPN
- Standard Bank
- Pandora
- Sanoma
- The weather Network
- Sky
- The Economist
- Money Supermarket
- WSJ
- South African Tourism
- Softonic
- Fandango