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Email Marketing Quality Assurer – Cape Town

Role Overview

Our continued drive to expand and provide world class services within the digital marketing arena, has created the need for an email Marketing Quality Assurer to be based in our Cape Town office.  You will primarily be responsible for the Quality Assurance of email campaigns prior to deployment and internal checking of email campaigns prior to Client proofing.  This role will entail working from 11:00 a.m. to 8:00 p.m.

Reporting and Management Structures

The position will report to the Partner Services  Manager who is based in our Cape Town office.


  • Quality Assurance of email campaigns prior to deployment
  • Internal checking of email campaigns prior to Client proofing
  • Logging of errors in campaigns submitted for QA
  • Review and update of the QA checklist
  • Daily update of QA logs
  • Submitting QA accuracy logs to relevant Service Managers
  • Indicating key areas of weaknesses in the Campaign Management Process


  • Tertiary qualification (Computer Science or Information Services preferred)
  • Minimum of 2 years in a similar digital marketing role
  • Proven 2+ years email Marketing Quality Assurance experience essential
  • Proven literacy with HTML, MS Excel, MS Word, MS PowerPoint, MS Outlook, Internet Explorer and other browsers
  • Salesforce Marketing Cloud (SFMC) Platform experience is beneficial
  • Knowledge of email platforms preferred
  • Ability to identify and analyse trends / weaknesses and innovate QA solutions
  • Strong numeracy and administration skills
  • High energy levels and a strong team player with strong interpersonal skills
  • Self-driven, hands on executor and results-oriented individual
  • Ability to thrive in a fast-paced, high pressure environment
  • Strong problem-solving and trouble-shooting skills
  • High level of accuracy and strong attention to detail and excellent analytical skills essential
  • Proven Customer-focused work ethic with high standard of service and quality control. Clear verbal and written communication skills, including a high level of business English grammar

Please ensure that you are in possession of the requisite documentation to legally work within the country where this position is based. Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful.