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  • Snr Business Consultant
  • Cape Town

Nicky is responsible for helping clients shape their Digital Transformation Strategies, advising and delivering on multi-channel experience transformation from both a customer and an operations perspective.

Nicky is a certified Digital and CRM specialist having studied through Red & Yellow and UNISA. She has 19 years’ experience across a broad range of disciplines related to Digital Marketing and CRM. Her passion lies in helping Brands evolve their current business strategies to be more consumer-centric, leveraging technology, data and tailored, best practice marketing strategies to grow their customer base, increase their brand loyalty and ultimately deliver maximum ROI.